Terms & Conditions
Last updated: 22 August 2026
Welcome to The Everyday Nutritionist. By using this website, booking an appointment or engaging my services, you agree to these Terms & Conditions.
If you have any questions about these terms, please contact me before booking or commencing a consultation.
1. Nutrition Services
- The Everyday Nutritionist provides individualised nutrition education, assessment and recommendations based on the information you provide.
- Nutrition consultations and information provided through this website are not a substitute for medical diagnosis, treatment or emergency care. Where appropriate, I may recommend that you consult your GP, specialist, pharmacist or another qualified healthcare professional.
- You are responsible for providing accurate and up-to-date information about your health, medications, supplements, allergies, diagnoses and other relevant circumstances.
2. Bookings & Payments
- Appointments must be booked through the available booking system or by arrangement with The Everyday Nutritionist.
- Payment is required at least 24 hours before your scheduled appointment. Your appointment may be cancelled if payment has not been received within this timeframe
- Prices for consultations and services are displayed on the website or provided to you before booking. Prices may change from time to time; however, the price applicable to your confirmed booking will apply.
3. Cancellations & Rescheduling
- If you need to cancel or reschedule your appointment, at least 24 hours' notice is required.
- Cancellations or rescheduling requests received less than 24 hours before the scheduled appointment time will incur a cancellation fee of 50% of the consultation fee.
- Failure to attend an appointment without notice will also be treated as a late cancellation and the 50% cancellation fee ill apply.
- The cancellation fee may be waived at the discretion of The Everyday Nutritionist in exceptional circumstances.
- If The Everyday Nutritionist needs to cancel or reschedule your appointment, I will provide as much notice as reasonably possible. You will be offered the option to reschedule or receive a full refund of any payment made for an appointment that I cancel.
- Nothing in this policy excludes or limits any rights you may have under the Australian Consumer Law.
4. Refunds
- Refunds are considered in accordance with these Terms & Conditions and applicable Australian Consumer Law.
- A refund will generally not be provided for a change of mind, missed appointment or late cancellation where the applicable cancellation fee has been incurred.
- This does not affect any rights you may have under the Australian Consumer Law, including rights relating to services that fail to meet applicable consumer guarantees.
5. Supplements & External Testing
- Where appropriate, I may recommend nutritional supplements or nutraceuticals.
- You are not required to purchase supplements recommended by The Everyday Nutritionist.
- Where supplements are recommended, I may provide access to a third-party practitioner platform such as Vital.ly, Rener or another appropriate provider. These services are operated by third parties and their own terms and conditions, privacy policies and fees may apply.
- Where appropriate, I may also recommend or arrange nutritional, pathology or other testing through an external provider. Testing providers operate independently from The Everyday Nutritionist and their own terms, fees, privacy policies and testing procedures apply.
- I do not guarantee the availability, accuracy, turnaround time or results of services provided by third-party providers.
6. Privacy & Personal Information
- Your personal and health information is handled in accordance with my Privacy Policy.
- By providing information to The Everyday Nutritionist, you acknowledge that your information may need to be collected, used and disclosed for purposes associated with providing your care, managing your appointment and operating the business.
- Specific consent may be requested where required, including for AI-assisted consultation transcription or note-taking.
7. AI-Assisted Tools
- The Everyday Nutritionist may use AI-assisted tools to support certain administrative and professional tasks.
- AI tools do not replace my professional judgement or make clinical decisions. Information generated or assisted by AI is reviewed by me before being used as part of your care.
- Where AI-assisted software is used to listen to or transcribe your consultation, separate consent will be obtained.
- Further information is available in the Privacy Policy and relevant consent forms.
8. Website Content
- Information provided on this website is intended for general educational purposes and should not be considered individualised medical or nutrition advice unless provided as part of a consultation.
- While I make reasonable efforts to ensure information on this website is accurate and up to date, I do not guarantee that all information will always be complete, current or free from error.
9. Intellectual Property
- All content on this website, including text, graphics, photographs, branding, logos and original resources, belongs to The Everyday Nutritionist or is used with permission.
- You may not reproduce, copy, modify, distribute or commercially use my content without prior written permission, except where permitted by law.
10. Third-Party Links & Services
- This website and my services may contain links to or involve third-party websites, platforms or services.
- I am not responsible for the content, security, privacy practices, availability or services provided by third parties. You should review the relevant third party's terms and privacy policy before using their services.
11. Limitation of Liability
- To the maximum extent permitted by law, The Everyday Nutritionist is not liable for loss or damage arising from your use of this website or information provided for general educational purposes.
- Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot legally be excluded under Australian law, including rights under the Australian Consumer Law.
12. Changes to These Terms
- I may update these Terms & Conditions from time to time to reflect changes to my services, business practices or legal requirements.
- The current version will be published on this website with the date it was last updated.
13. Contact
If you have any questions about these Terms & Conditions, please contact:
The Everyday Nutritionist
Email: tamara.jayne@theeverydaynutritionist.com.au
Privacy Policy
Last updated: 22 August 2026
The Everyday Nutritionist respects your privacy and is committed to protecting your personal and health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.
This Privacy Policy explains how I collect, use, store and disclose your personal information when you use my website or engage my services.
1. Information I Collect
Depending on the services you use, I may collect:
* Your name and contact details
* Date of birth and other identifying information where relevant
* Health history, symptoms, diagnoses and relevant medical information
* Dietary, lifestyle and nutrition information
* Information about medications and supplements
* Pregnancy or breastfeeding information where relevant
* Pathology, testing or other health results you choose to provide
* Appointment and consultation records
* Payment and billing information
* Information you provide when contacting me
* Website and technical information, such as IP address, browser information and website usage data
Health information is considered sensitive information and is handled with additional care.
2. How I Collect Information
I generally collect information directly from you, including through:
* Consultation and intake forms
* Booking and client management systems
* Email, phone or other communications
* My website
* Information you provide during consultations
* Information you voluntarily provide from other healthcare professionals or testing providers
Where appropriate and permitted, information may also be received from another healthcare professional or service involved in your care.
3. How I Use Your Information
I may use your information to:
* Provide nutrition consultations and services
* Assess your nutritional needs and develop recommendations
* Maintain your clinical and health records
* Communicate with you about appointments and your care
* Provide follow-up care
* Arrange or facilitate relevant third-party services, such as supplements or testing
* Process payments
* Improve my services and business processes
* Provide educational or administrative resources
* Meet legal, professional and regulatory obligations
* Manage complaints, incidents or disputes
I will only use your information for purposes that are reasonably necessary for my functions and activities, or as otherwise permitted or required by law.
4. Sharing Your Information
I do not sell your personal information.
Where reasonably necessary, your information may be disclosed to third parties for purposes associated with providing my services or operating my business. These may include:
* Healthcare professionals involved in your care, where appropriate and with your consent unless disclosure is otherwise permitted or required by law
* Pathology, laboratory or other testing providers
* Supplement or practitioner dispensary platforms such as Vital.ly or Rener
* Booking, practice management and client record systems
* Payment processors
* Email, communication or technology providers
* AI-assisted software providers, where applicable and where permitted
* Professional advisers, where reasonably necessary
* Government agencies or other organisations where disclosure is required or authorised by law
I take reasonable steps to ensure third-party providers used to handle personal information have appropriate privacy and security practices.
5. AI-Assisted Tools
The Everyday Nutritionist may use AI-assisted tools for certain administrative and professional tasks, including assisting with summarising information, preparing educational resources and improving practice efficiency.
AI tools do not make clinical decisions. Any AI-assisted clinical documentation or recommendations are reviewed by me.
Where an AI tool processes personal or health information, I take reasonable steps to ensure that its use is appropriate and that information is handled securely.
AI-assisted consultation transcription or note-taking requires separate consent. You will be given the opportunity to consent to this separately and may choose not to participate in AI-assisted transcription where an alternative process is reasonably available.
6. Overseas Disclosure
Some third-party technology, payment, communication, AI or other service providers may store or process information outside Australia.
Where this occurs, I take reasonable steps to ensure that your personal information is handled in accordance with applicable privacy obligations and the privacy and security practices of the relevant provider.
7. Storage & Security
I take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
Information may be stored electronically using third-party systems and service providers used in the operation of The Everyday Nutritionist.
I retain health and personal information for as long as reasonably necessary to provide services, meet legal and professional obligations, resolve disputes and maintain appropriate records.
When information is no longer required, I will take reasonable steps to securely destroy or de-identify it, subject to any legal or professional requirements to retain it.
8. De-identified Information
Where appropriate, personal information may be de-identified and used for purposes such as professional education, quality improvement, research, training or statistical analysis.
Reasonable steps will be taken to ensure that individuals cannot reasonably be identified from de-identified information.
9. Cookies & Website Analytics
My website may use cookies, analytics and similar technologies to understand website usage, improve website functionality and provide a better user experience.
Third-party services used on the website may collect technical information in accordance with their own privacy policies.
You can manage or disable cookies through your browser settings, although this may affect some website functionality.
10. Marketing & Communications
If you choose to subscribe to marketing communications, I may use your contact information to send newsletters, educational information, business updates or other relevant communications.
You can unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting me directly.
11. Access & Correction
You may request access to personal information I hold about you and request that inaccurate or incomplete information be corrected.
Requests should be made using the contact details below.
I will respond to requests within a reasonable timeframe and in accordance with applicable privacy requirements.
There may be circumstances where access to information is limited or refused where permitted or required by law.
12. Privacy Complaints
If you have a concern about how your personal information has been handled, please contact me first so I can investigate and attempt to resolve the issue.
The Everyday Nutritionist
Email: tamara.jayne@theeverydaynutritionist.com.au
I will take reasonable steps to investigate and respond to privacy complaints.
If you are not satisfied with my response, you may contact the Office of the Australian Information Commissioner (OAIC)
13. Data Breaches
If I become aware of a data breach involving personal information, I will assess and respond to the incident in accordance with applicable privacy laws, including the Notifiable Data Breaches scheme where applicable.
14. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to my business, services, technology or legal requirements.
The current version will always be available on this website and will include the date it was last updated.
15. Contact
For questions about this Privacy Policy or how your information is handled, please contact:
The Everyday Nutritionist
Email: tamara.jayne@theeverydaynutritionist.com.au